ESG Section
Stakeholder Communication
Chong Hong Development values communication and interaction with all stakeholders. We regularly identify stakeholders and establish effective communication channels to ensure that the opinions and needs of all parties are fully understood and addressed, thereby facilitating the formulation and execution of the Company's sustainable development strategies.
Target Identification and Communication Channels
|
Stakeholder
|
Topics of Concern
|
Communication Channel
|
Communication Frequency
|
|---|---|---|---|
|
Shareholders / Investors
|
Operating Performance, Dividend Policy, Corporate Governance
|
Shareholders' Meetings, Institutional Investor Conferences, Annual Reports, Market Observation Post System - MOPS
|
Annually / Quarterly
|
|
Employees
|
Compensation and Benefits, Career Development, Work Environment
|
Labor-Management Meetings, Employee Satisfaction Surveys, Internal Announcements
|
Quarterly / Annually
|
|
Customers
|
Construction Quality, After-Sales Service, Handover Progress
|
Customer Service Hotline, Regular Construction Briefings, Handover Inspections
|
Immediate / Regular
|
|
Suppliers / Contractors
|
Fair Trade, Payment Terms, Occupational Safety and Health
|
Procurement Meetings, Construction Site Coordination Meetings, Supplier Evaluations
|
Monthly / Quarterly
|
|
Communities / Neighbors
|
Construction Impact, Environmental Protection, Community Feedback/Contributions
|
Briefings, Petition Handling, Neighborhood Relations Measures
|
Immediate
|
|
Competent Authorities
|
egulatory Compliance, Information Disclosure, Corporate Governanc
|
Official Correspondence, Regular Declarations/Filings, Evaluation Cooperation
|
Regularly as required by law
|
Communication Effectiveness
- - Hold at least 1 institutional investor conference annually.
- - Declare financial information quarterly.
- - Declare financial information quarterly.
Stakeholder Communication Mechanism
In accordance with the requirements of Corporate Governance Evaluation Indicator 4.14, the Company has established comprehensive stakeholder communication channels and appeal mechanisms:
Dedicated Section Setup
The Company has set up a "Stakeholders Section" on its official website, providing communication and contact channels for all types of stakeholders, including feedback forms, contact numbers, and email addresses.
Appeal and Suggestion Channels
|
Channe
|
Contact Information
|
Applicable Target
|
|---|---|---|
|
Whistleblowing Email
|
audit@chonghong.com.tw
|
All Stakeholders
|
|
Service Phone
|
(02) 2396-3280
|
Customers, Suppliers
|
|
Investor Relations Contact
|
ir@chonghong.com.tw
|
Shareholders, Investors
|
|
Human Resources Department
|
hr@chonghong.com.tw
|
Employees, Job Seekers
|
Response and Tracking Mechanism
- - All stakeholder feedback will be replied to within 3 working days upon receipt.
- - Material issues will be reported to the dedicated unit for handling and, if necessary, reported to the Board of Directors.
- - Stakeholder feedback is compiled annually and trends are analyzed to serve as a basis for continuous improvement.
2020 Ministry of Justice Investigation Bureau (MJIB) Public Awareness Slogans:
- Report Hoarding:Stabilize prices and combat illegal activities. Please report the hoarding and price gouging of epidemic prevention supplies.
- Anti-Harmful Drugs:Do not purchase drugs with exaggerated claims or from unknown sources to avoid wasting money and harming your health.
- Anti-Fraud: Decades of hard work to build wealth can be wiped out by a scam in an instant.
Reporting Hotline: 02-27328888
Taipei City Field Office, Ministry of Justice Investigation Bureau cares about you.
